Privacy policy
1. Introduction
Welcome to Accessories By RS. We value your privacy and are committed to protecting your personal information. This policy outlines how we collect, use, and safeguard your data when you visit our website or make a purchase.
2. Information We Collect
When you visit our site, we collect certain information to provide a seamless shopping experience:
Order Information: When you make a purchase, we collect your name, billing address, shipping address, payment information (processed securely through third-party providers), email address, and phone number.
Device Information: We automatically collect data about your device, including your IP address, time zone, and some of the cookies installed on your device.
Communication Data: If you contact us via our website form or WhatsApp, we collect the information you provide to assist with your inquiry.
3. How We Use Your Information
We use the information we collect to:
Fulfill orders (processing payments, arranging shipping, and providing invoices).
Communicate with you regarding orders, custom bead requests, or shipping updates.
Screen our orders for potential risk or fraud.
With your permission, send you newsletters or marketing updates about new cultural collections.
4. Sharing Your Personal Information
We share your Personal Information with third parties to help us operate our store:
E-commerce Platforms: We use WordPress to power our online store.
Payment Processors: We use secure services like Stripe to process your payments. We never store your full credit card details on our servers.
Shipping Providers: We share your address with Canadian shipping partners (UPS) to deliver your heritage pieces.
5. Data Retention
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
6. Your Rights
If you are a Canadian resident, you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
7.WhatsApp Communication
By using our WhatsApp chat feature, you acknowledge that your messages are subject to WhatsApp’s own privacy terms. We use your chat history only to provide customer support and will not share your phone number with outside marketing agencies.
8. Changes
We may update this privacy policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons.
9. Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at orders@accessoriesbyrs.ca